Everything you need to know.
Answers to common questions from families, clubs and supporters.
For families
Clann helps clubs generate funding through everyday spending, while giving active members access to rewards and savings from participating brands. Clann is preparing for public launch — contact us to join the early access list.
Clann is free for families to join and use. When you buy a voucher through Clann, you pay the voucher face value.
No. Clann is designed around spending you already planned to make.
Eligible voucher activity through Clann helps generate a retailer benefit. Part of that benefit is used to create funding for the club you support.
Yes. Active members can access rewards and offers from a wide range of participating brands.
No. Clann works with many brands families already use. You simply choose participating retailers through Clann.
Clann is built around supporting a chosen club, team or community. If you are involved with more than one club, contact us and we'll be happy to help.
Yes. Members can invite friends, family and supporters to join Clann. When an invited member becomes active, your club can earn a referral reward.
For clubs
Clann is designed for clubs, teams, sports groups, charities and community organisations.
Clann is designed to be accessible for grassroots clubs. To find out more about onboarding and availability, contact the Clann team.
Get in touch with Clann and we'll help you begin the onboarding process.
Funding depends on member participation, eligible activity, retailer availability and spending behaviour.
No traditional fundraising is required. Clann is designed to reduce reliance on raffles, donation requests and fundraising events.
Participating clubs can see or receive updates on funding generated through Clann. Contact us to learn more about what is available for your club.
Yes. Clubs can invite other clubs or teams to join Clann. When an invited club becomes active, the referring club can earn a referral reward.
Referral rewards apply when invited clubs or members meet the active referral criteria. Full details will be provided during onboarding and inside the Clann platform.
Retailers & rewards
Clann is being launched with participating brands across groceries, retail, entertainment, travel, dining and more. Participating brands will be announced ahead of launch.
Retailer availability, voucher terms, reward levels and participating brands may vary and can change over time.
This depends on the retailer. Each participating brand sets how its vouchers can be used.
Retailers and reward providers participate through customer engagement and rewards programmes. Clann uses these opportunities to help create funding for clubs and rewards for members.
Yes, the retailer and rewards network may grow and change over time.
Security & privacy
Security and privacy are core priorities. Clann uses trusted technology and regulated Open Banking partners where payment or banking connections are required.
No. Clann does not sell personal data.
Information is used to provide, operate, improve and protect the Clann service. You can read the full detail in our Privacy Policy.
Access to personal information is limited and handled in line with our Privacy Policy.
No. Clann does not need to see your bank balance or full shopping basket to provide the service.
General questions
Clann was built in Scotland and is designed to support clubs and communities across the UK.
No. Clann is designed for clubs, teams, charities and community organisations.
Yes. Clann is designed for clubs, causes and communities. If you are a charity or community group, get in touch and we'll be happy to talk.
Clann was built in Scotland to help grassroots communities create more sustainable funding.
You can contact the Clann team through the Contact page. We're always happy to help.
We're here to help.
Our team will be happy to answer any questions.