Request account deletion.
If you would like to delete your Clann account and request deletion of associated personal information, you can submit a request below.
What happens when you request deletion?
Submit request
Complete the request form below.
Verification
We may need to verify your identity before processing the request.
Review
Your request will be reviewed in line with our Privacy Policy and legal obligations.
Deletion process
Where applicable, your account and associated personal information will be deleted or anonymised.
Confirmation
We will confirm when your request has been reviewed or processed.
Important information.
Deleting your account may remove access to Clann, including your club connection, reward access, referral history and account activity.
Some information may need to be retained where required for legal, regulatory, accounting, fraud prevention, dispute resolution or security purposes.
Data deletion request.
This opens your email app with your request ready to send. You can also email us directly at privacy@clann.app.
Having an issue?
Before deleting your account, our team may be able to help resolve any problems or answer any questions.
Transparency and control.
Clann is committed to protecting personal information and providing users with appropriate control over their data. Account deletion requests are processed by Ave Ltd, trading as Clann. ICO registration number: ZC194875.